The freight industry in 2025 is witnessing a major shift: AI is no longer a future promise - it’s here, running real-world operations. Logistics leaders, from global carriers to tech-driven 3PLs, are deploying AI “co-pilots” that streamline everything from quoting and booking to tracking and invoicing.

And the results are clear: faster responses, fewer manual steps, and more time for teams to focus on building relationships instead of managing spreadsheets.

Why AI Co-Pilots Are Taking Off

For years, logistics teams have been buried in emails, rate requests, and manual order entry. Now, AI tools are handling repetitive work - quoting shipments, capturing orders, and even tracking loads—so people can focus on exceptions and customer care.

Some companies are already using AI to:

• Generate instant quotes for RFPs and spot loads

• Capture shipment details directly from email and create orders automatically

• Analyze data to suggest better routes and capacity decisions

• Send tracking updates and invoices without human intervention

This isn’t replacing people - it’s helping them work faster and smarter.

WaveTMS and Contract.AI: Built for This Moment

At WaveTMS, we’ve been building our platform with this AI future in mind. Our Contract.AI feature automates RFP handling by extracting lane details from emails and generating quotes in minutes. Combined with automated order capture and invoice creation, it takes freight from quote → book → invoice seamlessly.

What used to take hours now happens in the background, giving brokers and 3PLs the freedom to focus on what truly matters: their customers.

The Road Ahead

The age of AI in freight isn’t coming - it’s already here. And we believe the companies that embrace AI co-pilots will lead the way forward. At WaveTMS, we’re excited to help our customers do just that, giving them the tools to run faster, smarter, and with more confidence than ever before.

Because in 2025, freight isn’t just moving - it’s moving with AI on board.

Request a free demo today and discover how WaveTMS can transform your freight operations with AI-powered automation.